Shipping Infomation

General Shipping Information

Order Processing Time & Cut Off Time

There is a 24-72 hour processing time for all orders regardless of shipping method selected. However, we are working to get your order shipped out as soon as possible.

Furthermore, any orders placed after 2:00 PM  on Friday through Sunday and shipped via Fedex will also not be picked up by the postal carrier until Monday. If you receive a shipping confirmation between Friday and Sunday, please be aware that your package has been packed but may not have left our Office. Thank you for your understanding.

Please Note: We do not process orders on Sunday and all major holidays! Your order will be processed the next following business day.

EMS (Express Mailing Service)

The Express mailing Service (EMS) delivers packages Monday-Friday. This should be taken into consideration when estimating delivery dates. Tracking will be available through the EMS website. Expedited Shipping timeframes provided by EMS are not guaranteed by VapeGH and may take up to 7 to 14 days in transit once processed and shipped.

FedEx & DHL

Depending on the method selected as well as your zone, FedEx or DHL delivery days may vary. Please note that estimated times below reflect the time once a package has been received be FedEx or DHL, and are independent of our normal order processing times. Tracking is available through the FedEx or DHL website. All shipping methods are guaranteed by FedEx or DHL. Claims and issues that arise through the use of FedEx or DHL must be resolved through and by FedEx or DHL.

Pick-Up Day - Estimated transit times
FEDEX  2-7 business days* in transit
DHL  2-10 business days* in transit
Note: Additional Fee maybe included*

*Domestic Orders:

FREE SHIPPING SUPER DEAL OVER GHc 100 EVERYDAY!  (Free shipping valid for Only Accra and surrounding Areas; valid online only; there is a GHc 100 minimum purchase required; free shipping will automatically apply to your cart at checkout).

Here is how it works:
1. Place your order over GHc100 in your shopping cart.
2. Proceed to checkout. Free standard shipping will automatically be applied.
3. Place an order.

The FREE SHIPPING SUPER DEAL only apply to Ghana based customers. Offer subject to change without prior notice. Expedited Shipping option is available for $7.99 Flat Rate.

International Orders:

Please note that all prices listed are in GHc (Ghanaian Cedis) and will not be automatically converted into your local currency upon checkout. Vapegh is not responsible for any conversion fees associated with international orders.

International buyers should contact their local custom authorities for any information on duty and taxes, all duties and taxes are the responsible of the buyers.

Shipping Rate:

1. Accra Over Ghc 100 - Free Delivery (Vapegh Dispatch Rider) 
2. Outside Accra (Bus Service) - Ghc 20-30 Flat Rate Shipping
3. EMS (International)   - $30-40 Flat Rate Shipping
4. Fedex (International )  - $50-60 Flat Rate Shipping

5. DHL (International) - $ 50-60

Lost & Undelivered Packages:

Lost or undelivered packages are not the responsibility of VapeGH, and any issues arising from packages/shipments not received must be resolved with the postal carrier in use. VapeGH strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 24 hours of the last tracking update.

Please note that erroneous and incomplete address submissions inputted by the user will cause delays, returns, and other issues that will impact the successful shipping of your order. VapeGH is not responsible for any and all costs associated with erroneous and incorrect address submissions inputted by the user.

Contact your Local Carriers *



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